Terms of Service

Terms of Service

These terms govern your use of DIGI's AI services. Please read them carefully to understand your rights and responsibilities.

Last updated: December 8, 2024
Effective: December 8, 2024

Key Terms at a Glance

User Responsibilities

Your obligations when using DIGI services

Service Availability

Our commitment to service uptime and reliability

Payment Terms

Billing, refunds, and subscription management

Limitation of Liability

Understanding our legal responsibilities and limits

Table of Contents

Terms Overview

Welcome to DIGI! These Terms of Service ("Terms") govern your access to and use of DIGI's artificial intelligence services, including our API, web interface, and mobile applications.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

Important Notice

These Terms include important information about future changes to the Terms, limitations of liability, a class action waiver, and resolution of disputes by arbitration instead of in court.

Our Services

DIGI provides AI-powered services including natural language processing, voice recognition, image generation, and related tools. Here are the key terms governing our services:

Service Availability

We strive to maintain 99.9% uptime for our services. Scheduled maintenance will be announced in advance.

Data Usage Limits

Usage limits apply based on your subscription plan. Exceeding limits may result in service throttling.

Account Security

You are responsible for maintaining the security of your account credentials and API keys.

Content Ownership

You retain ownership of content you create using DIGI, subject to our usage rights.

Prohibited Uses

To maintain a safe and legal environment for all users, the following uses of DIGI services are strictly prohibited:

Illegal Activities

Using DIGI for any unlawful purposes

high risk

Examples include:

Fraud or financial crimes
Harassment or threats
Copyright infringement
Identity theft

Harmful Content

Generating or distributing harmful content

high risk

Examples include:

Hate speech
Violence or threats
Adult content involving minors
Misinformation

System Abuse

Attempting to compromise or abuse our systems

medium risk

Examples include:

Reverse engineering
Unauthorized access
Rate limit circumvention
Spam or bulk requests

Commercial Misuse

Inappropriate commercial use of our services

medium risk

Examples include:

Reselling without permission
Competing services
Trademark infringement
False advertising

Consequences of Violation

Violation of these prohibited uses may result in immediate suspension or termination of your account, legal action, and reporting to appropriate authorities where required by law.

Payment Terms

Billing

  • One-time payments for lifetime access
  • No recurring subscription fees
  • Secure payment processing
  • Multiple payment methods accepted

Refunds

  • 30-day money-back guarantee
  • No questions asked policy
  • Refunds processed within 5-7 business days
  • Original payment method used for refunds

Fair Usage Policy

While our plans offer generous usage limits, we reserve the right to implement fair usage policies to ensure service quality for all users. Excessive usage that impacts service performance may be subject to rate limiting.

Limitation of Liability

To the maximum extent permitted by applicable law, DIGI and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages.

Important Legal Notice

Our total liability to you for any damages arising from or related to these Terms or your use of our services will not exceed the amount you paid to DIGI in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.

Legal Department

Email: legal@digi.ai

Phone: +1 (555) 123-4567

Response time: Within 5 business days

Mailing Address

DIGI Legal Department

123 Innovation Drive, Suite 400

San Francisco, CA 94105

United States

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