Your privacy matters
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
Our Privacy Principles
Privacy by Design
Privacy is built into every aspect of our platform from the ground up
Data Minimization
We only collect data that's necessary for providing our services
Transparency
Clear communication about how we handle your personal information
User Control
You have full control over your data and privacy settings
Table of Contents
Privacy Overview
At DIGI, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered services.
We are committed to maintaining the trust and confidence of our users. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Key Points
- We only collect data necessary to provide our services
- Your data is encrypted and securely stored
- You have full control over your data and privacy settings
- We never sell your personal information to third parties
Data Collection
Account Information
Information you provide when creating your account
Data Items
- Email address
- Name
- Profile picture
- Account preferences
Purpose
Account management and authentication
Retention
Until account deletion
Usage Data
Information about how you use our services
Data Items
- API requests
- Feature usage
- Performance metrics
- Error logs
Purpose
Service improvement and analytics
Retention
90 days
Communication Data
Content of your interactions with DIGI
Data Items
- Chat messages
- Voice recordings
- Generated content
- Feedback
Purpose
Providing AI services and support
Retention
30 days or until deletion
Technical Data
Technical information about your device and connection
Data Items
- IP address
- Browser type
- Device information
- Connection logs
Purpose
Security and service optimization
Retention
30 days
Your Rights
Under applicable privacy laws, you have several rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a structured, machine-readable format
Right to Objection
Object to processing of your personal data
Right to Restriction
Restrict how we process your personal data
Exercise Your Rights
To exercise any of these rights, please contact our privacy team. We will respond to your request within 30 days.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- End-to-end encryption for all data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for all accounts
Organizational Measures
- Access controls and role-based permissions
- Regular employee training on data protection
- Incident response and breach notification procedures
- Third-party security certifications (SOC 2, ISO 27001)
Contact Our Privacy Team
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Privacy Officer
Email: privacy@digi.ai
Phone: +1 (555) 123-4567
Response time: Within 48 hours
Mailing Address
DIGI Privacy Team
123 Innovation Drive, Suite 400
San Francisco, CA 94105
United States